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 P.H.E.N.O.M.E.N.A.L

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GENERAL CLEANING TIPS

Below is a listing of general tips that should be taken when cleaning any of the components or peripherals of a computer as well as tips to help keep a computer clean.

1. Never spray or squirt any type of liquid onto any computer component. If a spray is needed, spray the liquid onto a cloth and then use that cloth to rub down the component.
2. Users can use a vacuum to suck up dirt, dust, or hair around their computer on the outside case and on their keyboards. However, do not use a vacuum for the inside of your computer as it generates a lot of static electricity that can damage the internal components of your computer. If you need to use a vacuum to clean the inside of your computer, use a portable battery powered vacuum designed to do this job.
3. When cleaning a component and/or the computer, turn it off before cleaning.
4. Never get any component inside the computer or any other circuit board damp or wet.
5. Be cautious when using any type of cleaning solvents; some individuals may have allergic reactions to chemicals in cleaning solvents and some solvents can even damage the case. Try to always use water or a highly diluted solvent.
6. When cleaning, be careful not to accidentally adjust any knobs or controls. In addition, when cleaning the back of the computer, if anything is plugged in, make sure not to disconnect any of the plugs.
7. When cleaning fans, especially the smaller fans within a portable computer or laptop it's suggested that you either hold the fan or place something in-between the fan blades to prevent it from spinning. Spraying compressed air into a fan or cleaning a fan with a vacuum may cause damage to some fans.
8. Never eat or drink around the computer.
9. Limit smoking around the computer.


CD-ROM CLEANING

Why? A dirty CD-ROM drive or other disc drive can cause read errors with CD discs. These read errors could cause software installation issues or issues while running the program.
Procedure: To clean the CD-ROM drive we recommend purchasing a CD-ROM cleaner from your local retailer such as a local Radio Shack. Using a CD-ROM cleaner should sufficiently clean the CD-ROM laser from dust, dirt, and hair.
Also see our below CD cleaning recommendation for steps on cleaning each of your CDs.
Additional help: CD-ROM Page

CD CLEANING

Why? Dirty CDs can cause read errors and/or cause CDs to not work at all.
Procedure: Cleaning CDs should be done with a CD cleaning kit but can also be done with a normal clean cotton cloth or shirt. When doing this with a clean cotton cloth or shirt, wipe against the tracks, starting from the middle of the CD and wiping towards the outer side of the CD. Never wipe with the tracks; doing so may put more scratches on the CD.
It is recommended when cleaning a CD that water is used. However, if the substance on a CD cannot be removed using water, pure alcohol can also be used.


HARD DISK DRIVE CLEANING

Why? While hard drives cannot be cleaned physically, they can be cleaned with various utilities on the computer to help it run fast and more efficiently. Utilizing these utilities will prevent the hard drive from slowing down.
Procedure: Refer to our basic troubleshooting section for your operating system for steps that can be done to help improve the performance of your computer.


PALM PILOT CLEANING

Why? Dirty touch screens can cause difficult navigation.
Procedure: To clean the Palm Pilot Screen, use a soft cloth moistened with rubbing alcohol and rub the screen and the casing of the palm pilot. It is not recommended to use glass cleaner as it could damage plastics over time

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